PRIVACY

Privacy Policy.

Last updated: September 21, 2026.

This policy explains how AMBRA handles information received through ambraops.com and its commercial channels. Each property's operational information is managed within app.ambraops.com through individual access and hotel-level separation.

Information we may receive

Name, property, city, contact details, approximate number of units and the content of the inquiry. We do not request passwords, payment card data or sensitive guest information through the public website.

How we use it

To answer inquiries, coordinate demonstrations, prepare proposals, follow up on commercial conversations and protect our channels against misuse. We do not sell contact information.

How an inquiry is sent

The form prepares a WhatsApp message for the person to review and send voluntarily. AMBRA can also be contacted by email. Those services apply their own privacy policies.

Retention and security

We retain information for as long as necessary to answer the inquiry, meet contractual or legal obligations and keep reasonable business records. We apply technical and organizational safeguards appropriate to the information involved.

Technology providers

We may use infrastructure, hosting, authentication and communications providers to operate AMBRA. Access is limited to what is necessary to provide and protect the service.

Questions and requests

To access, update or request deletion of contact information, email contacto@ambraops.com. We may request reasonable identity verification before responding.

Changes

We may update this policy as the product, providers or applicable requirements change. The effective date appears at the top of this page.